Digital Health

Healthcare data analytics software

7 MIN READ • PubNub Labs Team on Mar 2, 2025
Healthcare data analytics software

What is healthcare data analytics software?

Healthcare data analytics is intelligent processing of big data to improve patient care, reduce costs, and optimize operations. It involves data acquisition from EHRs, medical imaging, IoT devices, and insurance claims, then applying machine learning, predictive modeling, and statistical analysis to extract actionable insights. Key software: SQL, Python (Pandas, SciPy), R, SAS, Apache Spark, Hadoop, Tableau, Power BI. 

It plays a critical role across healthcare environments:

Hospitals & Clinical Care – Uses analytics for ICU monitoring, infection control, patient flow optimization, triage prioritization, and specialty care improvements in oncology, cardiology, and neurology.

Outpatient & Ambulatory Care – Enhances chronic disease management, preventive care, urgent care efficiency, surgical risk assessment, and post-surgery recovery tracking.

Research & Academic Institutions – Supports clinical trial optimization, drug efficacy modeling, genetic risk assessments, precision medicine, epidemiological research, and public health trend analysis.

Insurance & Payer Organizations – Utilizes analytics for fraud detection, automated claim processing, risk stratification, cost prediction, personalized healthcare plans, and member engagement strategies.

Telehealth & Remote Patient Monitoring – Enables real-time tracking of chronic diseases, remote vital monitoring, mental health assessments, wearable device integration, and AI-assisted telemedicine.

Public Health and government Agencies use big data for disease surveillance, healthcare accessibility analysis, environmental health studies, vaccination strategy planning, and resource allocation.

Pharmacy & Medication Management – Optimizes prescription adherence, drug safety monitoring, AI-driven adverse reaction detection, precision dosing, and pharmaceutical supply chain logistics.

Medical Device & Wearable Tech Companies – Uses real-time analytics for wearable IoT health tracking, AI-powered diagnostics, implantable device monitoring, and early disease detection.

Long-Term & Assisted Living Care – Improves elder care with fall detection, dementia monitoring, rehabilitation analytics, pain management optimization, and facility operations efficiency.

Case Study: Mount Sinai’s AI Model ^ predicts heart failure risk with 84% accuracy by analyzing EHRs and imaging data, enabling earlier interventions.

Types of Healthcare Data Analytics

1. Descriptive Analytics – Understanding Past Trends

Historical data analysis is used to detect patterns and trends over time, helping organizations make informed decisions. For example, a hospital might track post-surgical infection rates and discover a 25% increase in infections over the past six months. This trend could be linked to longer recovery times, prompting the hospital to investigate the underlying causes and potentially adjust its procedures.

To carry out this analysis, tools such as SQL query large datasets and extract relevant information. Data visualization software like Tableau or Power BI can then present the findings in an easily understandable format, allowing decision-makers to spot trends quickly.

PubNub Integration:

  • Enables real-time dashboards for hospital administrators to visualize and monitor historical trends dynamically.
  • Facilitates live reporting on patient populations, allowing instant updates when new data is recorded.

2. Diagnostic Analytics – Identifying Root Causes

Diagnostics identify the causes behind specific trends or outcomes. For example, AI might analyze readmission rates and find that missed follow-up visits lead to more complications in diabetic patients.

Tools like R-Project are used for statistical analysis, Apache Spark handles large data processing, and PubNub Illuminate supports advanced analytics to uncover insights that can drive improvements.

PubNub Integration:

  • Automated alerts to healthcare providers when a patient misses a critical appointment.
  • Live chat & messaging between doctors and care teams to discuss real-time diagnostic findings.

3. Predictive Analytics – Forecasting Future Health Risks

This analysis uses algorithms and statistical models (ML) to predict potential health issues. For example, a model that combines EHR and wearable data might predict a 70% chance of heart failure, allowing for early intervention to prevent or mitigate the condition.

To build such models, platforms like TensorFlow are used for developing machine learning algorithms while AWS HealthLake provides a platform to securely store and analyze health data from multiple sources, making it easier to generate accurate predictions.

PubNub Predictive Analytics Integration:

  • Real-time streaming of wearable health data (heart rate, oxygen levels) to hospital servers.
  • Instant push notifications to doctors when patient vitals reach dangerous thresholds.
  • Live monitoring dashboards for caregivers tracking multiple patients remotely.

4. Prescriptive Analytics – Recommending Best Treatments

Prescriptive analytics recommends the most effective treatments based on patient data ie. suggest a customized therapy plan by analyzing a patient's healthcare data and past treatment responses, helping doctors make more personalized decisions.

Tools like IBM Watson analyze large healthcare datasets to provide evidence-based recommendations, while Gurobi Optimizer helps optimize treatment plans, factoring in cost, resources, and patient preferences. 

PubNub Integration:

  • Instant communication between oncologists and AI systems to share treatment recommendations securely.
  • Live updates to pharmacy systems for adjusting medication dosages in real time.
  • Alerts to patients reminding them to take prescribed medications or schedule follow-ups.

5. Cognitive Analytics – AI-Powered Insights & Diagnostics

Analyzes complex data, such as medical records and diagnostic images, to provide insights and support decision-making. For example, it helps detect diseases early or predict patient outcomes by identifying patterns in patient history, lab results, and other data sources. This enables healthcare providers to make more accurate, timely decisions.

Google Health AI applies deep learning models to analyze medical images, while Azure Cognitive Services provides advanced AI capabilities for processing and interpreting complex health data, aiding in faster, more accurate diagnoses.

PubNub Integration:

  • Secure real-time collaboration between medical personnel for second opinions on AI-detected anomalies.
  • Live updates when AI findings change based on new data inputs.
  • Instant patient-doctor communication via HIPAA-compliant messaging.

6. Operational Analytics – Improving Efficiency in Hospitals

This approach optimizes resource allocation and hospital workflows by analyzing real-time data. For instance, assessing patient inflow can adjust staffing schedules to decrease ER wait times by 35%. Tools like Tableau and Power BI visualize data trends, aiding hospitals in managing resources more efficiently, while Apache Kafka facilitates real-time data streaming, ensuring prompt adjustments to staffing and operations.

PubNub Integration:

  • Live tracking of ambulance arrivals to alert ER teams before patients arrive.
  • Real-time staffing alerts based on incoming patient volume.
  • Dynamic bed availability monitoring to assign patients to open rooms automatically.

7. Clinical Analytics – Real-Time Patient Monitoring

This method uses real-time data to improve patient care. For example, remote ICU monitoring can detect sepsis 10 hours earlier than traditional tests, significantly improving survival rates.

Integrate patient data for comprehensive care management, while Philips IntelliSpace provides advanced monitoring technology that delivers real-time insights, enabling faster interventions.

PubNub Integration:

  • Live-streaming patient vitals from ICU monitors to doctors’ mobile devices.
  • Instant alerts to nurses when patient conditions deteriorate.
  • HIPAA-compliant messaging for care teams to discuss patient status in real time.

8. Fraud Detection Analytics – Preventing Healthcare Fraud

This approach identifies fraudulent activities in medical billing and claims ie. an insurer may use anomaly detection to identify a clinic submitting claims for non-existent procedures.

Tools like SAS Fraud Management analyze large volumes of claims data to spot irregularities, while Palantir helps integrate and analyze complex data from multiple sources, making it easier to detect and prevent fraud.

PubNub Integration:

  • Real-time transaction monitoring to flag suspicious claims instantly.
  • Instant notifications to investigators when fraud is detected.
  • Secure messaging between auditors to discuss fraudulent cases in real time.

Biggest (practical) challenges for Healthcare data analytics software 

1. Data Integration & Interoperability

Healthcare data comes from various sources (EHRs, wearables, imaging, lab results) in different formats and standards (HL7, FHIR, DICOM, etc.). Many hospital systems still use legacy software. Interoperability regulations (e.g., ONC Cures Act) aim to improve this, but adoption is slow.

2. Data Quality & Inconsistency

Incomplete, duplicate, or incorrect patient records can skew analytics. Manual data entry leads to errors, making insights unreliable. Standardization is lacking across different providers and locations.

Learn more about Data Quality Management DQM>

3. Real-Time Processing & Latency Issues

Some analytics applications (e.g., ICU monitoring, predictive alerts) require real-time data processing, which is difficult due to infrastructure limitations. Latency issues arise from the need to process vast amounts of data quickly and securely.

4. Regulatory Compliance & Privacy Concerns

Strict data protection laws (HIPAA, GDPR, CCPA) make it difficult to process and share data without violating privacy regulations. De-identification techniques (used for AI/ML training) can sometimes be reversed, posing re-identification risks. Data access permissions (who can see what) are complex and require strong governance.

5. Scalability & Storage Costs

Storing and analyzing large datasets, especially medical imaging and genomics, requires significant cloud storage or on-premises infrastructure. 

6. AI & ML Model Accuracy & Bias

Many AI-driven analytics tools face bias due to incomplete or non-representative training data. Lack of explainability in AI models makes them hard to trust in critical healthcare decisions. Clinical validation is time-consuming and expensive.

7. User Adoption & Workflow Integration

Clinicians and hospital staff may resist new tools if they disrupt existing workflows. Training requirements are high, and usability is often poor. Decision-support tools need to be seamlessly integrated into EHR systems for real adoption.

8. Cybersecurity Threats

Healthcare data is a prime target for cyberattacks (ransomware, data breaches). Ensuring encryption, access control, and continuous monitoring adds overhead. Legacy systems often lack modern security measures, making them vulnerable.

9. Lack of Standardized Metrics for Success

Hospitals and health systems have different definitions of "success" in analytics. Outcome-based evaluations are difficult due to long patient treatment cycles.