Legacy webhooks migration guide

Some PubNub features that send events (Presence, Mobile Push Notifications, and Message Persistence) have configurable webhooks to which you can forward those events for data collection and analysis.

Webhooks used to be configurable on the Keysets page in Admin Portal. That is no longer the case as we moved the functionality of sending webhooks to Events & Actions.

With this change, we provide greater flexibility for sending your data outside PubNub, allowing you to tie multiple actions to one event and configure retries and headers.

There are two main changes:

If you are already (before 16.01.2024) on a paid plan, we will migrate your existing webhooks for you.

If you're a free plan user, read on to understand how to manually migrate your webhooks so that they use the latest webhook payload. You will still need to purchase a paid plan to use webhooks.

Prerequisites​

You must purchase a paid plan to use Events & Actions.

Legacy and current webhook payloads​

We have introduced webhooks that use a standardized payload structure regardless of the event source.

FeatureWebhook NameSample Event Payload
Presence
Channel Active Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.channel.state.active?v=1.0.0" }
Presence
Channel Inactive Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.channel.state.inactive?v=1.0.0" }
Presence
Presence Join Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.user.channel.joined?v=1.0.0" }
Presence
Presence Leave Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.user.channel.left?v=1.0.0" }
Presence
Presence Timeout Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.user.timedout.in.channel?v=1.0.0" }
Presence
Presence State Change Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.channel.user.state.in.changed?v=1.0.0" }
Presence
Presence Interval Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "occupancy": "3", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "usersJoined": ["id-1", "id-2"], "usersLeft": ["id-1", "id-2"], "usersTimedout": ["id-5", "id-6"], "pubnub.com/schemas/events/presence.channel.occupancy.counted?v=1.0.0" }
Mobile Push Notifications
Push Error Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "devices": "", "platform": "APNS", "timestamp": "1992-01-01T10:00:20.021Z", "state": "error", "sub_key": "SUBKEY-HERE”, "payload": "ERROR MESSAGE”, "schema": "pubnub.com/schemas/events/push.message.sending.failed?v=1.0.0" }
Mobile Push Notifications
Push Device Removed Webhook
{ "id": "1d558c0f-576a47bb0658", "action": "${feedback|remove|update}”, "device": "", "platform": "APNS", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/push.device.removed?v=1.0.0 }

Legacy webhooks

Migration steps​

To migrate your existing webhooks:

  1. Create an event listener by following these steps.
  2. Add a Webhook action and configure it accordingly by following these steps.
  3. Repeat for each legacy webhook you had configured and want to continue receiving(Presence, Mobile Push Notifications, and Message Persistence).
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