CHAT

Build communities with live chat functionality

Provide chat experiences your users need, built the way you want.

Build your exact vision with chat

Growth: Build scalable communities with PubNub chat apps

Be rewarded for your growth

PubNub has no concurrency or channel limits, so you can build and scale into the future without worrying about breaking the bank.

Pubsub: Logic incorporation with live message app chat

Quickly incorporate logic on your messages

Functions are serverless and enable the creation and execution of business logic on messages at the edge of the network.

Support: Engineering extension for in-app messages

Have an extension to your Engineering team

PubNub provides 24/7 support across the globe and a dedicated Solution Architects team who will help develop a plan with you.

See what you can create using PubNub software

Check out our Demos

Explore how you can build a feature-rich chat and team collaboration application using PubNub Chat.

PubNub Chat Demos: Rich chat app features
PubNub Chat Tutorials: In-app chat setup guide

Explore our Tutorials

This in-app chat tutorial demonstrates how to quickly set up and build a simple standalone chat application.

FEATURES

Why PubNub?

Our standard messaging features allow you to build direct, group, and large scale chat without needing to maintain the infrastructure and backend yourself.

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Users

Manage user metadata, permissions, presence, and mentions

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Messages

Manage real-time, historical, and unread messages. Handle files, reactions, and events

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Push Notifications

Integrate mobile devices with 3rd party push services (FCM or APNs) to trigger push notifications

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Channels

Unlimited secure channels for direct or group messaging

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Moderation

Moderate messages for profanity and spam. Flag messages, ban or mute users

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Files

Create the ability to share images, files, and documents to one or more other chat users

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Integrations

Monitor content and images, add on-the-fly translation, chatbots, GIFs and stickers libraries

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No-code Tools

Easily manage users, channels, and their relationships through a no-code interface

Get to market quickly with our Chat SDK

Our Chat SDK provides a number of out-of-the-box chat features like read receipts, @mentions, and unread message counts, that can be easily integrated with your own UI, cutting down on the amount of time needed to develop a high-quality, custom chat experience.

Chat SDK: Quick go-to-market with chat apps

Manage and moderate your chat with BizOps Workspace

BizOps Workspace offers no-code tools designed to manage and moderate chat apps powered by PubNub. Effortlessly manage users, channels, and their relationships. Ensure community safety and engagement through content moderation, user bans, and moderator messaging—all without writing a single line of code.

Expand your chat app with integrations

Connect your chat app to third-party APIs and services such as generative AI, chatbots, content moderation, voice & video, translation, and more!

Enabling Third Party Integration for Seamless Support

Learn how our customers leverage our platform

“Since deploying this support chatbot built with PubNub, Swiggy has been able to automate up to 70% of all customer support tickets. Because of this, their time to resolution has also decreased dramatically, from an average of around five minutes pre-automation to just 30 to 40 seconds now.” 

Rahul Bennapalan

Software Development Engineer 4 at Swiggy

Enterprise-grade security and compliance

Operate securely through TLS and AES256 encryption, and access flexible authorization schema through OAuth and LDAP models. We require no inbound open ports, which helps prevent attacks on your infrastructure. Plus, we support compliance for regulatory environments that include ISO 27001, HIPAA, GDPR, SOC2 Type 2, and CCPA.

GDPR logo: Secure in-app messages with enterprise-grade compliance
HIPAA logo: Secure live message app chat with enterprise-grade compliance
SOC2 logo: Secure chat apps with enterprise-grade compliance
CCPA logo: Enterprise-grade security for chat functionality.

Ready to build real-time features?

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Documentation

Get started quickly with PubNub’s SDKs, APIs and 3rd party integrations

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Live Code Tour

Explore PubNub's core features in our interactive live coding tour

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Tutorials

Start building chat, geolocation, IOT solutions, and more with PubNub by exploring our step-by-step tutorials

Talk to an expert