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Manage user updates

Update user details and receive real-time update events.

Requires App Context

Enable App Context in the Admin Portal to store user data.

Update user details

Edit user metadata with update() or updateUser().

  • update() - call on a User object (no ID needed)
  • updateUser() - call on a Chat object (requires user ID)

Method signature

These methods take the following parameters:

  • update()

    1user.update(
    2 name: String? = nil,
    3 externalId: String? = nil,
    4 profileUrl: String? = nil,
    5 email: String? = nil,
    6 custom: [String: JSONCodableScalar]? = nil,
    7 status: String? = nil,
    8 type: String? = nil
    9) async throws -> UserImpl
  • updateUser()

    1chat.updateUser(
    2 id: String,
    3 name: String? = nil,
    4 externalId: String? = nil,
    5 profileUrl: String? = nil,
    6 email: String? = nil,
    7 custom: [String: JSONCodableScalar]? = nil,
    8 status: String? = nil,
    9 type: String? = nil
    10) async throws -> UserImpl

Input

ParameterRequired in update()Required in updateUser()Description
id
Type: String
Default:
n/a
No
Yes
Unique user identifier.
name
Type: String
Default:
n/a
No
No
Display name for the user (must not be empty or consist only of whitespace characters).
externalId
Type: String
Default:
n/a
No
No
User's identifier in an external system. You can use it to match id with a similar identifier from an external database.
profileUrl
Type: String
Default:
n/a
No
No
URL of the user's profile picture.
email
Type: String
Default:
n/a
No
No
User's email address.
custom
Type: [String: JSONCondableScalar]
Default:
n/a
No
No
JSON providing custom data about the user. Values must be scalar only; arrays or objects are not supported. Filtering App Context data through the custom property is not recommended in SDKs.
status
Type: String
Default:
n/a
No
No
Tag that lets you categorize your app users by their current state. The tag choice is entirely up to you and depends on your use case. For example, you can use status to mark users in your chat app as invited, active, or archived.
type
Type: String
Default:
n/a
No
No
Tag that lets you categorize your app users by their functional roles. The tag choice is entirely up to you and depends on your use case. For example, you can use type to group users by their roles in your app, such as moderator, player, or support-agent.
API limits

To learn about the maximum length of parameters used to set user metadata, refer to REST API docs.

Output

ParameterDescription
UserImpl
Returned object containing the updated user metadata.

Sample code

Sample code

The code samples in Swift Chat SDK focus on asynchronous code execution.

You can also write synchronous code as the parameters are shared between the async and sync methods but we don't provide usage examples of such.

Change the link to the user's support_agent_15 LinkedIn profile to https://www.linkedin.com/mkelly_vp2.

  • update()

    1
    
  • updateUser()

    1
    

Get user updates

Receive updates when User objects are edited or removed:

  • streamUpdates() - monitors a single user
  • streamUpdatesOn() - monitors multiple users
Callback behavior
  • streamUpdates(): returns updated User object (or nil if deleted)
  • streamUpdatesOn(): returns complete list of monitored users on any change

Method signature

These methods take the following parameters:

  • streamUpdates()

    1user.streamUpdates() -> AsyncStream<UserImpl?>
  • streamUpdatesOn() (static)

    1UserImpl.streamUpdatesOn(users: [UserImpl]) -> AsyncStream<[UserImpl]>

Input

ParameterRequired in streamUpdates()Required in streamUpdatesOn()Description
users
Type: [UserImpl]
Default:
n/a
No
Yes
A collection of UserImpl objects for which you want to get updates.

Output

An asynchronous stream that produces updates when the underlying user(s) change.

Sample code

Sample code

The code samples in Swift Chat SDK focus on asynchronous code execution.

You can also write synchronous code as the parameters are shared between the async and sync methods but we don't provide usage examples of such.

Get updates on support_agent_15.

  • streamUpdates()

    1
    

Get updates on support_agent_15 and support_manager.

  • streamUpdatesOn()

    1
    
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