My Account

In the top-right of the PubNub Admin Portal, there are two menus for managing your account.

• Account menu — click your email address to open:

  

  Name	Description
  Switch organization	Switch between your personal account and any organizations you belong to.
  Organization settings	Manage organization-level settings, including: Settings: Legal company name, organization name, MCP connection access, and data storage region. Members: Manage members and assign roles. API Management: Manage Service Integrations and API Keys to programmatically access the PubNub Admin API. Plans and billing: Add payment information and check your current pricing and support plans. Invoices and costs: View previous invoices and the current month’s costs. Billing alerts: Customize billing triggers based on cost or usage (paid plans only). Compliance: Downloadable compliance reports. SSO: Single Sign-On settings for your organization.
  Plans and billing	Add payment information and check your current pricing and support plans. Use the Pricing plans tab to change plans and compare options.
  Billing alerts (Paid members only)	Customize billing triggers for your PubNub account based on cost or usage.
  Support	Open the support contact form.

• Profile menu — click the avatar icon to open:

  

  Name	Description
  Profile settings	Shows your account details in the Admin Portal.
  Log out	Sign out of the Admin Portal.

Members and roles

Use Member management to invite members to administer your application. Assign a role to grant access.

If the company admin invites another member (for example, Bridget) to the PubNub company account, Bridget can switch between personal and company accounts using the dropdown on the Homepage. Role-based restrictions assigned by the company admin apply only to Bridget’s company account, not her personal one.

Member selection

Role permissions

Member roles control access and permissions in your account. Each role enables specific tasks and features.

Role name	Permissions	Description
Account Admin	Full control over the account Create, update, delete secrets	Highest level of access within the account.
App Viewer	All permissions of "Functions Viewer" Access app View keys (secret key excluded) Observe app usage View Functions Deployments on app level	Basic access for reviewing app-related information.
App Admin	All permissions of "App Viewer" All permissions of "Functions Developer" Modify app and its keys Create, view, and edit Functions Deployments on app level	Enables changes to app settings and keys.
Key Viewer	All permissions of "Functions Viewer" Access key information (secret key excluded) Observe key usage View Functions Deployments on keyset level	Provides key access (no secret key).
Key Admin	All permissions of "Key Viewer" All permissions of "Functions Developer" Modify key Create, update, delete secrets Create, view, and edit Functions Deployments on keyset level	Allows changes to key settings.
Functions Developer	Create, edit, delete packages and functions. Manage functions for the entire account (apps and their keys).	Manage all account functions and packages. This role can only be assigned to members who do not have the Account Admin role.
Functions Viewer	View functions for the entire account (apps and their keys). Provides access to view code for account-level functions.	This role can only be assigned to members who do not have the Account Admin role.
Business Insights	View Insights dashboards Edit dashboard settings No access to app and keyset settings	Provides read-only access to Insights information. Restricted from certain areas like Functions, and Events & Actions.
BizOps Objects Operator	Manage members, member memberships, channels, channel memberships and presence rules for a keyset.	Restricted from other Admin Portal sections.
Illuminate Admin	View, create, and edit Business Objects, Dashboards and Decisions in Illuminate.	Restricted from other Admin Portal sections.
Account Owner	Full control over the account Create, update, delete secrets	Highest level of access within the account.

Mutually exclusive roles

Some roles cannot be assigned together because they have overlapping or conflicting permissions.

If the member has this role	They cannot also have
Account Admin	App Admin, App Viewer, Keyset Admin, Keyset Viewer, Business Insights, BizOps Objects Operator, Functions Viewer, Functions Developer, Illuminate Admin
App Admin	Account Admin, App Viewer (same app), Keyset Admin (same app), Keyset Viewer (same app)
App Viewer	Account Admin, App Admin (same app), Keyset Viewer (same app)
Keyset Admin	Account Admin, App Admin (same app), Keyset Viewer (same keyset)
Keyset Viewer	Account Admin, App Admin (same app), App Viewer (same app), Keyset Admin (same keyset)
Business Insights	Account Admin
BizOps Objects Operator	Account Admin
Functions Developer	Account Admin, Functions Viewer
Functions Viewer	Account Admin, Functions Developer
Illuminate Admin	Account Admin